Filter Cartridges

RM62.00 MYR

6-pack replacement filter cartridges exclusively matched for Gen-5 ceramic pet water fountain, supply 6-month clean water filtration.

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Product Details

Key Features

6 pieces per box, supports up to 6 months of regular replacement use
Premium filter cotton and activated carbon multi-layer filtration
Effectively removes pet hair, debris, impurities and residual chlorine
Eliminates peculiar odors and filters heavy metals for fresh-tasting water
Tool-free installation, easy and quick to replace
Strict compatibility, perfectly fits Gen-5 Ceramic Water Fountain

Specifications

Product Name: Replacement Filter Cartridge
Compatible Model: Gen-5 Ceramic Pet Water Fountain only
Packaging: 6 pieces per box (6-month supply)
Material: Filter cotton + activated carbon
Product Weight: 0.045kg
Package Size: 60 × 50 × 137mm
Core Function: Hair & debris removal, chlorine reduction, odor control

How To Use

Remove the old filter cartridge. Rinse the new filter with running water for 30 seconds to clear loose carbon dust. Insert the filter into the dedicated slot firmly. Reset the filter reminder if your device supports it.

Care & Maintenance

Replace the filter every 4 weeks to ensure stable filtration efficiency. Rinse the filter weekly to remove large debris. Store unused filters in a cool and dry place to avoid moisture damage.

FAQ & Documents

Q: Which fountain is this filter compatible with?
A: Specially designed for Gen-5 Ceramic Pet Water Fountain only.

Q: How long does one filter last?
A: Recommended monthly replacement, 6 pieces support half-year use.

Q: Do I need tools for replacement?
A: No tools required, easy manual installation and replacement.

Q: What does the filter purify?
A: Removes hair, debris, chlorine, odors and heavy metals for cleaner water.

Pair With

Filter Cartridges

RM62.00 MYR

PET PARENTS, WE'VE GOT YOU

Frequently Asked Questions

Smart feeding and hydration shouldn't come with guesswork. Browse the answers below, or message us — we're pet people too.

How do I introduce my pet to a new DOUDOU PET device?

Place it where your pet already eats or drinks, without an active schedule at first. Let them explore for a day or two, add familiar food or water nearby, and manually trigger it once while they're present so they associate the sound with routine.

Is it compatible with my phone and Wi-Fi?

Works with iOS 12+ and Android 8.0+. The device connects via 2.4GHz Wi-Fi only (5GHz networks are not supported).

How long is video footage stored, and can I view past recordings?

Recent footage is viewable through the app with cloud playback support. Contact support for the current storage plan details.

How long does the battery last?

Feeders: 1200mAh (3-5 days) or 8000mAh (30+ days standby). Fountains: 2400mAh (short trips) or 4000mAh (long vacation standby).

Will it still work during a power outage?

Yes. The backup battery automatically takes over so feeding schedules or water circulation continue uninterrupted during a power cut.

Will the feeder still dispense food if it loses Wi-Fi or internet connection?

Yes, feeding schedules are stored on the device and continue to run even if the internet connection drops.

How much food does the hopper hold?

4.5L large vacuum hopper for long-term dry food storage.

How does it keep kibble fresh?

The Vacuum Fresh-Keep System actively vacuum-seals the hopper against moisture and oxidation, keeping kibble crisp without desiccant packets.

Can it feed two cats separately with different portions?

Yes - the Duo double-bowl version gives each pet an independent bowl with its own feeding schedule and portion size.

How often should I clean the bowl and hopper?

Every 1-2 weeks for the detachable ceramic bowl and hopper. Never submerge the main electronic unit in water.

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