Cookie Policy
Cookie Policy
Last updated: January 14, 2025
This Cookie Policy explains how Doudoupet (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website. It describes what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and assist with personalising content.
Cookies set by the website owner (in this case, Doudoupet) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable features or functionality to be provided on or through the website (e.g. advertising, interactive content, and analytics).
2. Types of Cookies We Use
We use the following categories of cookies on our website:
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id | Maintains your login session | Session |
cart | Stores your shopping cart contents | 7 days |
auth_token | Authenticates your account | 30 days |
cookie_consent | Stores your cookie preferences | 1 year |
You can set your browser to block or alert you about these cookies, but some parts of the site may not work as a result.
2.2 Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and how visitors navigate the site.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes users | 2 years |
_ga_* | Google Analytics | Maintains session state | 2 years |
_gid | Google Analytics | Distinguishes users (short-term) | 24 hours |
If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
2.3 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
theme | Remembers your light / dark mode preference | 1 year |
language | Remembers your preferred language | 1 year |
If you do not allow these cookies then some or all of these services may not function properly.
2.4 Targeting & Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.
We currently do not use targeting or advertising cookies. If this changes, this policy will be updated accordingly.
3. How to Manage Your Cookie Preferences
3.1 Our Cookie Consent Tool
When you first visit our website, a cookie consent banner will appear at the bottom of your screen. You can:
- Accept all cookies — allows all categories of cookies.
- Decline optional cookies — only strictly necessary cookies will be set.
You can change your preferences at any time by clicking the “Cookie Preferences” link in the website footer.
3.2 Browser Controls
Most web browsers allow you to control cookies through their settings. You can:
- View the cookies stored on your computer.
- Delete all cookies or only those from specific websites.
- Block third-party cookies.
- Block all cookies (note: this may break some website functionality).
Browser-specific guides:
3.3 Opt-Out of Google Analytics
You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. Third-Party Cookies
Some pages of our website may contain content from third-party services (e.g. payment processors, embedded videos). These third parties may set their own cookies when you interact with their content. We have no control over these cookies, and they are subject to the respective third party’s privacy policy.
Payment Processing
We use Stripe to process payments. Stripe may set cookies to prevent fraud and ensure the security of your transaction. Please refer to Stripe’s Cookie Policy for details.
5. Do Not Track
Some browsers have a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. We currently do not respond to DNT signals, but we honour the cookie preferences you set through our consent tool.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: support@doudoupet.ai
- Contact page: /contact
