Product guides

User manual

Step-by-step guidance for DOUDOU PET smart feeders (single- and dual-hopper), pet water fountains, feeding mats, and fountain filter cartridges. Always follow labels on your retail box and any leaflet packed with your unit—model-specific limits override general tips here.

Before you start

Safety

A few checks that prevent most setup issues and keep pets safe around powered accessories.

  • Place feeders and fountains on a stable, level surface out of direct sunlight and away from the litter box when possible.
  • Route cords where pets cannot chew them; use cord covers if needed.
  • Unplug before deep cleaning or moving units that contain a pump or motorized dispense path.
  • Do not immerse motor bases, battery compartments, or USB/power jacks unless your model’s booklet explicitly says those areas are waterproof.